Leak Detection inspection identifies third party installation failings
As part of our comprehensive servicing and maintenance capability, our experienced team of specialist engineers can review Leak Detection Systems which have been installed by unknown or third-party installers. This was a particularly helpful service to a leading data centre after experiencing multiple alarm faults and failures in the system.
After successfully identifying the causes of the issues experienced, the data centre recognised the importance of using a trusted supplier across its 30 data halls and has contracted Diamond Controls to perform regular system servicing and maintenance across all sites and multiple manufacturers systems. Along with the consistency of service and confidence in our capabilities for uninterrupted protection against unknown leaks, they have been able to reduce costs considerably and improve efficiency.
The Data Centre’s facilities management team contacted Diamond Controls to assist with identifying issues with the leak detecting equipment and the installation, which was completed during the building’s construction by an unknown company.
Despite the installation only being a year old, it was failing to perform and, of course, could have not identified a leak which could cause irreparable damage to data servers and significant damage to the business. The incumbent system was regularly going into alarm mode and failing to clear, even when a leak was not identified. This often leads to staff switching off the system completely, as is what happened in this case.
The Diamond Controls Servicing & Maintenance team attended the facility and undertook a full review of the system to identify causes for the failure. Unfortunately, they found the design of the Leak Detection System was not suitable for its required application.
After assessing the insight gained from this report, the Data Centre commissioned a complete replacement system from Diamond Controls. In addition to the specification and installation of the leak detection equipment, which was from a quality assured manufacturer, the data centre also received comprehensive operations and maintenance manuals, system training, and full design drawings.
Company director, Iain Ames said, “We are privileged to have a very experienced and knowledgeable engineering team and they could see straight away serious failings with the original system installation. Unfortunately, we see all too often how some installations are not fit for purpose. This rectification work has ensured their system is fully working as it should and can provide vital early warning diagnostics for any potential liquid leaks on site.”
The Data Centre has now safeguarded the future success of the new system, along with others in situ at their premises, by contracting Diamond Controls for regular servicing and maintenance. They are also benefiting from an extended 5-year warranty as part of this.
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