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Iain is responsible for the quality of service Diamond Controls provides to you, so you’ll see him on-site, running our team of skilled engineers in the field. His favourite thing about heading up Diamond Controls is the satisfaction he gets from the great feedback we regularly receive from clients as well as the team spirit and everyone working towards a common aim, which is to do a great job and make our customers happy! At home, Iain spends as much time as possible with his two children and wife and enjoys keeping fit and active.
HR Business Partner
Our people are what make Diamond Controls the success it is. It’s Sophie’s role to provide strategic and hands-on advice to support business HR requirements. Whether through compliance with relevant employment legislation, understanding and implementing training plans and policies and working with direct reports to achieve business goals or just being there for a chat, Sophie works hard to create a supportive, family-like and positive working environment in order to get the very best from the team. And with Diamond Controls’ growing reputation for professionalism, that hard work is paying off! Sophie has a penchant for handbags and shoes along with two children and, although spare time is limited, she’s hoping to start riding her horse again soon!
Marie is the woman who makes sure all the pieces of the jigsaw are there when you need them. She reviews purchase orders, distributes materials, is in charge of stock control and makes sure the delivery of your materials runs smoothly. Organising and overseeing a process to its completion is what she excels in! Marie enjoys being part of the family business as well as in the Diamond Controls team. Outside of work, Marie spends time with her family, is an avid movie fan, bookworm and loves being outdoors and walking her dogs.
Senior Administrator /
An integral cog in the Diamond Controls machine, Ruth is your first point of contact when you call the office, ensuring that your enquiry is dealt with in an efficient and professional manner. Ruth played an enormous part in steering Diamond Controls through the ISO certification process resulting in the company attaining its two ISO accreditations. She also provides administrative support to team members and oversees day to day office management, bringing the team together to get the job done. She also enjoys cooking for friends and family, spending time with her husband and going to gigs.
Catherine is responsible for client liaison and is a key point of contact for both new and existing customers. Whether it’s forging new client relationships or helping our clients with quote amends and specification changes, she works to deliver a customer focused solution. She takes great pride in exceeding client expectations and is an integral part of the team. Catherine also coordinates with suppliers to ensure we have the latest updates and know-how for new products ahead of their launch. Outside of work, she enjoys spending time at the coast with her family and is a big fan of cooking up some culinary delights.
Be it in the office or out on-site, Marcus liaises direct with clients and staff on Leak Detection and Trace Heating projects from design through to installation, whether working on quotes to meet your specific requirements or answering technical queries. Marcus is CompEx certified. He believes that everyone at Diamond Controls plays a part to exceed client expectations. A self-confessed petrol head, Marcus owns a variety of cars and you’ll find him on his days off drifting or having a blast round tracks (most recently driving the circuit at Nürburgring), enjoying a cider and catching up with friends and family (probably not all at the same time).
and Project Manager
Paul heads up the estimating team at Diamond Controls, so he’s in charge of getting as much information as possible from site visits to accurately interpret your specifications and design drawings in order to come up with a proposal that is compliant, well-engineered and importantly for you, the best value for money. Not only is he the approved CompEx design engineer for the ATEX trace heating systems, Paul also provides technical support on all leak detection and trace heating systems and he finds making an impact and solving sometimes complex technical issues very rewarding. Paul isn’t just busy at work though. In his spare time, he is a section leader with the Sea Scouts (loves acting like a big kid!) enjoys running and his family have taken on an allotment.
Lavinia manages the maintenance and minor works department (but not minor in importance!) and is the point of contact for all aspects, such as quotations, scheduling, visits and reporting. Away from working with her professional, resourceful and knowledgeable colleagues and engineers, she likes playing PS4 games like GTA5 & RDR2 (that’s Grand Theft Auto V and Red Dead Redemption 2 to us!), watching action/ sci-fi/ horror movies (anything with special effects), reading classics, gardening and spending time with her family.
With over 20 years of accounting experience, Mark is responsible for managing all finance requirements for the business. He handles forecasting and budgeting, invoice queries, project costing reports, cash flow, and credit control to name but a few things on the list!
Charlie is part of our estimating team, working with Paul and Marcus on our Leak Detection and Trace Heating projects. His Project Controls Technician Apprenticeship will see him develop his skills in estimating, planning, scheduling, and cost control. Day-to-day his role includes the provision of quotes for clients and keeping customers updated with project timelines and product availability. He’s also liaising with our suppliers to ensure strict deadlines are able to be met. Outside of work, Charlie loves a game of Basketball and is part of a local team.
Leak Detection &
Trace Heating Engineer
Joe installs, commissions and services water and refrigerant Leak Detection Systems and Trace Heating Systems. He also provides client support post-install. One of the best perks of Joe’s job is being able to visit some of the most iconic landmarks around the country, such as The Shard and Westminster Abbey. Along with relaxing with his family, going on walks in the countryside and to the local village pub, Joe goes shooting as often as he can in his spare time.
Richard manages leak detection installations and also conducts service and maintenance works in and around London. He enjoys being part of an industry leading, growing business and the variety of projects he gets to work on, big and small. Away from work, he likes to travel around Europe and enjoys spending time with friends and family.
Leak Detection &
Mateusz takes care of the quality of leak detection and trace heating jobs. It’s an important role, ensuring that every piece of our work is executed to the high standards we set ourselves. He also supervises the team and meets clients on-site. He likes the variety of projects that provide new challenges every day. Mateusz loves to travel, especially on a motorbike and he’s set his sights on riding around the world one day.
Leak Detection &
With over 25 years of Trace Heating experience under his belt, Shaun is involved in the installation, commissioning, and maintenance delivery of both our leak detection and trace heating product range. Shaun has a keen eye for quality and detail, ensuring a first-rate end-user experience is maintained. Outside of work, he is a keen golfer and enjoys dining out with his wife to relax and unwind.
Emma co-ordinates with our engineers to generate As Built CAD drawings which identify the framework and locations of components for our installed systems and all handover documentation, a vital service for the successful commissioning of a new system. She’s also on hand to deliver personalised training guides. Emma enjoys spending time with her Family in her spare time.
CAD Coordinator and Quality Assurance
Lee is part of the our project team and co-ordinates with our estimators and engineers to generate CAD drawings for our Leak Detection and Trace Heating Systems. He works to establish the exact locations and framework of our systems so that detailed operations and maintenance manuals can be created for our clients. It’s an important part of the commissioning process following the installation of our system. In his spare time, Lee enjoys playing football and has a keen interest in high-performance cars.
Alfie & Cyril
If you visit our office, you may be lucky enough to meet Alfie and Cyril. Vital members of the Diamond Controls team, Alfie’s biggest responsibility (which he takes extremely seriously) is to alert colleagues when the sandwich van has arrived. Cyril is definitely the office mascot. They are experts at making sure the team get their exercise during breaks and they love being made a fuss of and playing with the family.