News Archives | Diamond Controls

19 March 2020

A Message Regarding Coronavirus ‘COVID-19’

We wanted to keep you up to date on what we’re doing following the outbreak of COVID-19 (Coronavirus). Most importantly, we want to reassure you that the safety and wellbeing of our customers and team members is our number one priority.

We are closely monitoring the Coronavirus (COVID-19) situation as it unfolds and are continuing to adapt, following the guidance issued by the government and health authorities, to help keep everyone as safe as possible. Our thoughts go out to anyone who has been personally impacted, and we hope that you and your families are safe and well.

Business Continuity

Rest-assured that we are doing everything in our power to ensure continuity of service during this difficult time. One of the greatest benefits of being an independent, family-owned business, is that the phone will always be answered, emails responded to and as far as humanly possible, orders fulfilled.

We have a fully operational engineering team and the operations and support team are continuing to work from our office, but we are taking extra precautions to ensure everyone’s safety.

We have secured additional stock and have been reassured by the responses from our supply chain, and so will continue to operate as normal for as long as it is safe to do so.

Please be assured that we remain fully committed to helping you in whatever ways we can.

Many thanks

The Diamond Controls Team

15 October 2019

Diamond Controls launch five year warranty on all Leak Detection products

Our products come with a three year manufacturer’s warranty as standard, however when you sign up to a Diamond Controls Service and Maintenance contract, we will provide an additional two years of cover for system longevity and peace of mind.

That means your system and all parts are covered for a full five years against any component failure/ workmanship, ensuring no surprise costly repairs.*

Contact Diamond Controls for more information and a full list of exclusions and conditions at: sales@diamondcontrols.co.uk, 0203 8765940 or click: www.diamondcontrols.co.uk

*Exclusions: Accidental or malicious damage, modification or repair by anyone other than a Diamond Controls authorised engineer and misuse of the product or use of the product in an environment for which it was not intended. Full list of exclusions and Terms and Conditions available on request.

18 September 2019

Aquilar launch wireless Leak Detection System

AquiWave by Aquilar is a new, compact wireless Leak Detection System designed to safeguard property and contents to keep things working…

With proven reliability, Aquiwave is perfect for use in commercial or residential premises to protect high-value assets, but what makes Aquiwave really special is that it is suitable for installation in areas where a traditional wired system would cause too much disruption. Because of its wireless capability, AquiWave can be installed in locations previously inaccessible for a standard Leak Detection System, offering protection against costly leaks to even more clients.

AquiWave requires a less complicated install and is more mobile, making it ideal for temporary installations such as construction sites, heritage as well as listed buildings in which the infrastructure cannot be changed.

The highlights…

Design based on proven fire alarm technology which has been tested to rigorous standards, far exceeding standard Wi-Fi systems.
Lower installation costs.
The wireless system won’t interfere with your other Wi-Fi systems.
Two way communication for improved monitoring, control and communication.
Wirelessly control valves, beacons and sounders, etc.
The expandable system can accommodate up to 240 devices.
Battery back-up as standard retaining full functionality.

The Diamond Controls Promise

Our engineers are specially trained by Aquilar, combining over 40 years of experience to bring you a complete turnkey solution (from initial recommended radio survey, installation, servicing and maintenance), so we are with you every step of the way. Diamond Controls also offer a five year warranty as standard with a Service and Maintenance contract (three year manufacturers + Diamond Controls two year extended warranty) to give you extra peace of mind.

Get in touch with Diamond Controls for more information or to book in your radio survey at: sales@diamondcontrols.co.uk, 0203 8765940 or click: www.diamondcontrols.co.uk.

Alternatively, come and see us at London Build 2019 Expo in London between 27th and 28th November. You’ll find us on Stand F15 with the Aquilar team.

7 August 2019

We are proud to announce that we are ISO 9001 and ISO 14001 certified!

Diamond Controls is proud to have been awarded the internationally recognised ISO 9001 and ISO 14001 certification.

The ISO 9001 ensures that our services meet the standard needs of clients through an effective quality management system. Sophie Ames, HR Business Partner at Diamond Controls Ltd, explains:

“Working towards the ISO 9001 accreditation has helped the business mature by formalising our processes. It also demonstrates our commitment to providing a quality and consistent service to clients as well as the desire to continuously improve.”

The ISO 14001 is the world’s most recognized environmental management system, enabling businesses to make day to day operations more sustainable. It requires us to have an environmental policy and action plan to manage environmental impact. Managing Director, Iain Ames, is very proud of this accomplishment:

“Identifying our environmental impact and developing actions and procedures aimed at improving our performance creates a more efficient business with less waste, which goes hand in hand with Diamond Controls’ existing green aware ethos.”

About Diamond Controls

We are an ISO accredited leak detection and trace heating system specialist operating throughout London and the UK.

Working closely with our partner suppliers Aquilar and nVent, and our installation experience spanning nearly two decades, has enabled us to develop bespoke operations to ensure that our commercial and industrial leak detection and trace heating systems projects are always delivered successfully.

For more information about the services we provide, please take a look at our systems pages, or contact us for a free, no obligation discussion about your project requirements.