A solution proving popular for many clients who are looking to have a leak detection system installed without undertaking renovation work on their premises is the Aquiwave wireless leak detection panel by Aquilar.
Many of the systems we fit at Diamond Controls are installed within the existing fabrics of a building and that is where the introduction of a wireless panel can be of real benefit. It is especially useful for listed buildings, museums and galleries, and other premises where it is not viable to have a traditional wired installation.
Wireless leak detection panels can be installed without costly or invasive procedures and have been designed based on proven wireless fire alarm systems. The wireless system creates its own mesh network and so does not interfere or rely on other Wi-Fi systems making it a reliable and stable alternative to traditional leak detection panels.
The system is expandable up to 240 devices, including sensors, probes, boosters, beacons, and wireless water shut-off solenoid valves. The perfect solution for the dependable monitoring of liquid leaks, all connected wirelessly with two-way communication.
Two recent projects at prestigious luxury grade 2 listed apartment blocks in the heart of London are a perfect demonstration of the system’s capabilities. The smooth system install of the specified wireless system means the property owners did not have to make any costly adjustments to their infrastructure.
Alerts can also be monitored remotely with the addition of a speech dialler. This really useful piece of kit is able to monitor alarm codes and provide effective communication to a user’s mobile phone. The ideal solution for 24/7 monitoring of unoccupied premises for an immediate alert of detected liquid leaks.
The monitoring of kitchen, utility and bathrooms is a common requirement for residential properties. In addition, commercial premises often use leak detection systems for early warning notification of liquid leaks to data and comms rooms, plant and tank rooms, and other potential high-risk areas.
Following sustained growth for its products and services, Diamond Controls has strengthened its field-based engineering team with the appointment of Shaun Woods, a highly experienced engineer.
After spending over a quarter of a century in the Trace Heating industry, Shaun joins the Diamond Controls team to assist with the expansion of our in-house capacity to cope with increased demand from customers.
Commenting on Shaun’s appointment, Managing Director, Iain Ames said, “We are delighted to welcome Shaun on board to join our growing team. Despite all the business disruption from the pandemic this year, 2020 has been our best. Ensuring we can maintain our excellent service delivery record and customer retention with the appointment of team members like Shaun will be key to our continued success in 2021.”
Shaun works alongside Richard, Joe, and Mateusz, visiting customers’ premises to complete our leak detection installations and commissioning for systems that detect liquid leaks including water, chemical, oil, and refrigerant gases. He is also on hand to perform servicing and maintenance tasks to ensure our client’s systems are fully operational.
Diamond Controls is an authorised partner installer of nVent Raychem, a leader in trace heating products, and Shaun’s extensive experience in this area is incredibly useful to the team and ensures we can service the growing demand for this product area.
Shaun said, “The team has been very welcoming, and I’ve enjoyed getting stuck straight in, especially after being furloughed with my previous employer earlier this year. Diamond Controls has an excellent reputation and shares my dedication for high quality and detail to ensure a first-rate end-user experience is maintained. I am very excited about the future of the business and am pleased to be a part of its growing success.”
Away from work, Shaun is a keen golfer and likes to dine out with his wife to relax and unwind from his busy role. You can connect with Shaun on LinkedIn here.
We are excited to launch a new addition to our extensive range of leak detection products and accessories, with the introduction of the Diamond Controls Speech Dialler.
Providing clients with automated alerts for remote monitoring of leak detection system alarms, the Speech Dialler offers many benefits and provides that vital early notification of a potential leak to key personnel who may not be on-site.
Managing Director, Iain Ames said, “It’s a great piece of kit, and especially useful to organisations who may be leaving their buildings unoccupied for large periods of time. Without remote alert monitoring, leak detection panels could be going into alarm mode completely unknown to building management staff who are not on-site. This means that leaks could fail to be identified in a timely manner, causing costly damage and disruption.”
“To celebrate the launch of this new accessory to our range, and our brand-new servicing and maintenance packages, we are offering the speech dialler free of charge for a limited time, as part of our Diamond Service Package, a saving of £550. Subscribers to our Gold package can also receive a 50% discount for the speech dialler during the same period so there are real tangible and financial benefits for both new initiatives launched this month.”
The Diamond Controls Speech Dialler (DC-SD-PRO3G) is a grade 2 GSM alarm auto-dialler and has two alarm inputs to alert property owners directly, by SMS and voice call, when ARC monitoring is not required. Its streamlined and efficient format requires only power, a SIM card, and a 3G signal to operate.
The Speech Dialler offers many user benefits including a fast and efficient install process with management and configuration achieved via sms, app or web browser and a universally compatible interface with system panels or as a standalone using sensors. It can alert up to four users with pre-programmed alert messages to notify representatives of different alarm modes and users are also able to control alarm functions to arm and disarm remotely by phone.
Diamond Controls is delighted to announce two brand-new service and maintenance packages to offer both new and existing customers significant cost savings and a wide raft of benefits to cater for all their leak detection servicing and maintenance needs.
What’s more, to celebrate the 20th anniversary of the set-up of the business, subscribers to the new packages will receive an exceptional promotional discount for their first year’s subscription.
Designed to give the maximum benefit to clients, with some packages providing an annual potential saving of over 200%, the two package options – Gold and Diamond, include system servicing and health-check, fault-finding visits, and discounted rates for materials and remedial work.
Plus, for a limited time, Diamond package subscribers will receive a Diamond Controls speech dialler, with installation and programming, completely free of charge, worth £550!
Those opting for the Gold package level, can receive a 50% discount on the latest product to hit the Diamond Control range of leak detection system accessories.
Service & Maintenance Manager, Lavinia Dean said, “Our new packages show our commitment to delivering excellent customer service and our desire to develop long-lasting client relationships. We have configured a range of tangible benefits for clients which will ensure their leak detection system is kept in top working condition. System maintenance is essential to the longevity of any leak detection equipment and we are pleased to offer this value-driven package to both new and existing clients, whether we were the installer of the system or not.
Our package launch coincides with the introduction of a brand-new Diamond Controls Speech Dialler and we are delighted to include this free of charge, for a limited time, to subscribers of our Diamond Package.”
The Gold and Diamond maintenance packages can be subscribed to for all systems, including wireless, multi-floor, and multi-panel equipment, and across all liquid and gas monitoring devices offering the maximum flexibility to clients.
Furthermore, Diamond Controls’ experienced engineers are able to maintain and service any manufacturer’s system, whether they carried out the initial installation or not. This is particularly helpful to organisations who may have inherited their leak detection system when moving into their premises, or those who used a third-party installer. The system health-check will offer Diamond Controls’ new customers peace of mind and reassurance on the integrity of their system.
For further information, including terms and conditions, and to receive a personalised quote for the new service & maintenance packages, please contact us.
A new lead roof installed to a prestigious building in Oxford has received the added benefit of a custom-designed rooftop de-icing system thanks to the electrical engineering expertise of Diamond Controls.
Co-ordinating with the main contractor and architect, we specified a nVent Raychem self-monitoring de-icing system. The system needed to be aesthetically pleasing and in keeping with the new roof as far as possible. To achieve this, we utilised lead tags to secure all cabling and associated hardware in place, achieving a subtle visual impact.
The de-icing system will ensure that no matter the weather, the rooftop drains, and downpipes will continue to function. The trace heating cabling is self-regulating and so will automatically heat the roof when required to prevent any build-up of snow or ice which could potentially cause costly damage and loss of function.
Using nVent Raychem’s bespoke design software, our electrical engineers were able to accurately calculate the required lengths and positioning of heat trace cabling to achieve an efficient and effective solution for the new lead roof.
Marcus Fry, Estimator and Technical Support at Diamond Controls said, “The summer months are the ideal time to complete exterior work, such as roofing alterations and maintenance in preparation for the winter. A Diamond Controls client has achieved just that by complementing the installation of a new lead roof with a tailored rooftop de-icing system, designed and installed by our electrical engineers. This will ensure any snow and ice will melt the rooftop drains, and downpipes will remain functional, even in the harshest of weather.”
Trace Heating Systems offer effective frost protection and can also be used to protect pipes, maintain accessibility for critical access areas and are often used in industrial and manufacturing businesses as an effective method of process temperature control for all forms of liquids.
Diamond Controls is an authorised installer of nVent Raychem products, one of the leading manufacturers of Trace Heating and its associated products.
As part of our comprehensive servicing and maintenance capability, our experienced team of specialist engineers can review Leak Detection Systems which have been installed by unknown or third-party installers. This was a particularly helpful service to a leading data centre after experiencing multiple alarm faults and failures in the system.
After successfully identifying the causes of the issues experienced, the data centre recognised the importance of using a trusted supplier across its 30 data halls and has contracted Diamond Controls to perform regular system servicing and maintenance across all sites and multiple manufacturers systems. Along with the consistency of service and confidence in our capabilities for uninterrupted protection against unknown leaks, they have been able to reduce costs considerably and improve efficiency.
The Data Centre’s facilities management team contacted Diamond Controls to assist with identifying issues with the leak detecting equipment and the installation, which was completed during the building’s construction by an unknown company.
Despite the installation only being a year old, it was failing to perform and, of course, could have not identified a leak which could cause irreparable damage to data servers and significant damage to the business. The incumbent system was regularly going into alarm mode and failing to clear, even when a leak was not identified. This often leads to staff switching off the system completely, as is what happened in this case.
The Diamond Controls Servicing & Maintenance team attended the facility and undertook a full review of the system to identify causes for the failure. Unfortunately, they found the design of the Leak Detection System was not suitable for its required application.
After assessing the insight gained from this report, the Data Centre commissioned a complete replacement system from Diamond Controls. In addition to the specification and installation of the leak detection equipment, which was from a quality assured manufacturer, the data centre also received comprehensive operations and maintenance manuals, system training, and full design drawings.
Company director, Iain Ames said, “We are privileged to have a very experienced and knowledgeable engineering team and they could see straight away serious failings with the original system installation. Unfortunately, we see all too often how some installations are not fit for purpose. This rectification work has ensured their system is fully working as it should and can provide vital early warning diagnostics for any potential liquid leaks on site.”
The Data Centre has now safeguarded the future success of the new system, along with others in situ at their premises, by contracting Diamond Controls for regular servicing and maintenance. They are also benefiting from an extended 5-year warranty as part of this.
Our electrical engineers were on hand to offer industrial trace heating expertise and installation on the latest vessels to be manufactured by Sinclair Stainless Fabrications Ltd, before they left for their final commissioned home.
The two large tanks will be used in an industrial environment by an East Anglian chemical manufacturer for storage of solvents and have been especially designed to be used in an ATEX zoned area. The addition of a top-quality Trace Heating System, designed, installed, and commissioned by fully qualified personnel, positioned around the entire circumference of the vessel means the business can accurately control the temperature of the large volumes of fluid being stored.
Electrical heat tracing involves the installation of a specialist heating element, which can be run in contact along the length of a pipe or outside of a vessel. The most popular requirement of Trace Heating in manufacturing is to maintain fluids at required temperatures to prevent spoiling, degradation, or solidification. Maintaining good process control in this area also helps prevent wear and tear on system infrastructures such as pumps and filters.
As a critical part of the finishing process before the vessels could be delivered to their destination, the installation was carried out by observing strict site operating guidelines and Covid-19 Secure procedures. A comprehensive risk assessment was conducted prior to our visit and covered our procedures to take all possible precautions and limit exposure wherever possible.
Senior Estimator and Projects Manager, Paul Davis said, “Trace Heating offers many significant benefits to industrial businesses, especially where the safe storage and movement of potentially hazardous materials is paramount. By working with Sinclair Stainless Fabrications before the tanks were sent on to the end customer, the vessels can be put into use as soon as they arrive, with no downtime and increased efficiency from day one.”
Diamond Controls is an authorised partner installer to nVent Raychem, one of the leading heat tracing manufacturers, and uses its products to ensure long lasting, low maintenance, and highly efficient results. Find out more about our Industrial Trace Heating & Leak Detection solutions.
Sinclair Stainless Fabrications Ltd is a specialist metal fabricator offering stainless steel and nickel alloy pressure and process vessels, storage tanks and silos, plus a host of other industrial storage solutions.
It is more important than ever to ensure your leak detection equipment is working fully, so it is there when you need it.
With many businesses unoccupied during the lockdown, if your Leak Detection System has not been serviced recently, it could be putting your building at risk from costly damage and disruption from an undetected leak. You may also find you are not covered in event of a claim being made, adding more business worry and concern.
Our highly experienced engineers are on hand to help. By performing our servicing and maintenance checks while your building is unoccupied, we can avoid any disruption to your daily schedule and save you cost by visiting during standard working hours rather than during an out-of-hours appointment.
Our service visits include a wide range of checks to give you peace of mind that your Leak Detection equipment for liquids, gas or fuel, are fully operational and our documented report will identify our team’s findings, including any faults or hazardous damage, and recommended remedial works.
Our engineers conduct an extensive survey and inspection of your equipment and using fully calibrated test equipment, perform leak simulation tests across the entire site. They will also check all circuitry, sensors, and identify any contamination while assessing the general condition of your system.
If you have inherited a system with no previous operations and maintenance manuals in place, we can also provide a full audit and condition reports and make sure all of your system documentation is in place for the future.
Experts you can trust
With many years of experience in the Leak Detection sector, our experienced engineers can service almost all manufacturers’ systems and offer our expertise even if we were not the installers of your system. To book in your visit and to find out more information, take a look at our Servicing & Maintenance page and contact us.
Maintaining Covid-19 Secure Procedures
Our engineers are following strict site operating procedures and the latest Government advice to maintain a Covid-Secure work environment. The safety of our team and yours is our highest priority and we are taking all necessary precautions when undertaking our work.
Helping the environment while reducing running costs is a win, win for businesses when it comes to increasing water efficiency. Water Saving Week is an initiative close to our hearts as we have seen first-hand how effective our early warning systems and automatic shut-off products can be for an organisation. As an expert in Leak Detection Systems and leak monitoring, we are here to help your organisation play its part in helping to save water.
Whether you operate in a commercial enterprise such as an office or public building, in an industrial setting or manufacturing facility, or if you are a landlord with residential dwellings, Leak Detection equipment offers many significant benefits.
Water loss from leaks is one of the largest areas of water waste for businesses. It can also cause costly damage to your building, disruption, and if it goes unnoticed, increase your utility bills.
*A leak of just 1m3 of water an hour could cost your business: £73 a day, £516 a week and that is a staggering £26,820 a year!
How can a business improve its water efficiency?
Install and maintain a Leak Detection System which can alert you to even the smallest liquid leaks in areas such as kitchens, toilets, pipework and underfloor heating.
Ensure your solenoid valves are working. These control the flow of liquids and gas and are an important part of most pipe systems. By checking they are fully operational, automatic shut-off systems will be in place when and if you need them.
Conduct a water audit and understand where and how you are using water within your organisation. If you’re using water in your production, then a process audit will help you identify where utility efficiencies can be made.
Review and renew your washroom and sanitation facilities. Sensor operated taps and adaptors, spray taps and water saving cisterns can offer hygiene benefits as well as energy saving measures.
Use the support of your employees. In a recent study conducted by Water Plus, 67% of employees felt their organisations could be doing more towards water efficiency. This means they will champion the changes you put in place and embrace water saving techniques which will in turn help you to reduce your carbon footprint and costs.
Concerned about the capital cost of water saving technology?
Businesses can benefit from a Government scheme to help with your initial outlay of water saving devices. The Enhanced Capital Allowance (ECA) means you can claim 100% first year capital allowance on all water efficiency products from an approved list. Find out more.
Plus, you will soon reap the rewards of a reduction in your utilities costs because of your investment.
Water Saving Week Initiatives
Split over five days, with each day focusing on an area of water saving we can all embrace, Water Saving Week is organised by Waterwise, an independent not for profit organisation and a leading authority on water efficiency in the UK.
Here are the core areas featured during the week;
Save water to reduce your carbon footprint
The use of energy and water are closely linked and account for almost 1% of the UKs total emissions. We can all do our part to reduce our personal carbon footprint by taking simple measures in our homes to reduce the amount of energy used to heat hot water.
Save water and help your community to thrive
By 2050 there will be an estimated 8.7m more people in England at Wales and if we can all save small amounts of water, we can ensure communities can continue to thrive. As water resources become threatened by drought and building new infrastructure more expensive, we can reduce pressure on existing sources and offset the need for more.
Save water to save wildlife
We rely on water from rivers and lakes for much of our supply which are also used by wildlife. Already, over one in five water bodies are at risk from too much water being taken. 13% of freshwater and wetlands species are threatened with extinction and more than half are in decline. Climate change is likely to worsen this situation as droughts become more frequent and flows could reduce by up to 20% in many rivers. Saving water now can reduce our impact and allow wildlife to flourish.
Save water to save cash
Installing water saving technology such as efficient taps and showers saves both water and energy, saving you money too. A toilet leak can waste up to 400 litres of clean water a day and an efficient shower head with slightly shorter showers could help you save up to £120 a year.
Save water to keep the UK beautiful
A predicted increase in average temperatures and prolonged dry spells means it is more important than ever to conserve water and use water collection where possible to help your garden prosper. The average roof collects about 85,000 litres of rain in a year, enough to fill 450 water butts and can be a great source of natural water collection.
To find out more about our Leak Detection products please contact us.
In these unprecedented times, there are important considerations to be made when your building is left unoccupied for any period of time.
System failures can not only cause costly damage and disruption, they can also be a safety concern. You may also find that you’re not covered in the event of a claim.
As leak detection system specialists, we offer servicing to make sure your system is fully functioning. By strictly adhering to the latest Site Operating Procedures our team of engineers can ensure your system is fit for purpose and provides that vital early warning sign for any potentially damaging liquid leaks.
Other maintenance tips for when your building is vacant include;
Make sure all emergency lighting, fire protection and alarm systems are operational and maintained
Keep up with statutory checks and routine inspections such as F-Gas checks
Notify your insurers if a property is temporarily vacant
Prevent stagnation of closed water services for heating and cooling systems with regular operation and maintenance checks
Ensure cooling towers receive specialist attention and full cleaning before being put back in service
Flush all domestic water outlets regularly, at least monthly, and prepare for full system chlorination before reoccupation
Review and update where necessary the water services legionella risk assessment
Maintain normal facilities for service and security personnel
Deep clean catering and other potentially harmful areas before reoccupation
We’re able to help maintain your leak detection equipment, even if we did not install your system. Our experienced engineers are on hand to provide technical support and advice, fault finding, maintenance, and calibration to ensure that your system is operating correctly. Please contact us to discuss your requirements further.