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Leak Detection Estimator & Technical Support
He works closely with clients to interpret specifications and design drawings to create detailed quotes and proposals. Our comprehensive project management service includes working with you at the start of a project, answering technical queries, and coordinating the installation and commissioning of your Leak Detection System.
Junior Estimator & Technical Support
Eden works closely with our senior estimators to interpret specifications and design drawings to create detailed quotes and proposals for Trace Heating projects.
Eden is also responsible for administering website updates as well as organising and handling enquiries and orders from our supply only division, Trace Heating Supplies.
Office Junior
Claude is the newest addition to the Diamond Controls team. He’s always on his best behaviour when visiting the office and loves getting cuddles from the team. Away from the office, he’s busy preparing for his first appearance at Crufts!
Office Juniors
If you visit our office, you may be lucky enough to meet Alfie and Cyril. Vital members of the Diamond Controls team, Alfie’s biggest responsibility is to alert colleagues when the sandwich van has arrived. Cyril is definitely the office mascot. They are experts at making sure the team get their exercise during breaks and they love being made a fuss of and playing with the family.
Office Administrator
An integral cog in the Diamond Controls machine, Molly is your first point of contact when you call the office, ensuring that your enquiry is dealt with in an efficient and professional manner. She will log your enquiry for quoting and ensure all of your project details are filed and available for our estimating team and will keep you informed throughout the process.
Molly also provides hands-on administrative support to team members. She’s highly organised and able to juggle a multitude of tasks to cope with the increasing needs of the business.
Office Manager & Senior Administrator
James is our Office Manager. He is instrumental in organising and establishing effective processes that help push the business forward. He also provides administrative support to team members and oversees the day to day office management, bringing the team together to get the job done. Organised and happy to go the extra mile to ensure we deliver consistently high customer service to clients, James has a keen eye for detail and a friendly, methodical approach to his work.
Outside of the office, James is a proficient musician, playing the euphonium in one local brass band and is conductor for another. If he’s not practicing for his next performance, you’ll find James volunteering for the local Scouts.
Finance Assistant
Louise supports the smooth running of our busy head office by ensuring all supplier and client invoices are logged and processed promptly. She is an integral cog in our administration team, working with our Finance Manager, estimators and project managers.
Highly organised and with excellent attention to detail, you’ll find Louise in the office Monday-Thursday each week.
Finance Manager
Matthew manages client credit accounts, supplier payments and internal management accounts including payroll. He also ensures we’re using best practice measures and tools to create an efficient, streamlined accounts operation.
Reporting to the directors, he is responsible for forecasting and liaises with all team members to ensure the smooth running of operations within the business.
Business Development Executive
Our Business Development Executive is responsible for client liaison and is a key point of contact for both new and existing customers. Whether it’s forging new client relationships or helping our clients with quote amends and specification changes, Sian works to deliver a customer focused solution. We take great pride in exceeding client expectations and work to continuously improve our service to clients.
Sian also coordinates with suppliers to ensure we have the latest updates and know-how for new products ahead of their launch.
Logistics Coordinator
Andrew is essential to the smooth running of our operations. As logistics coordinator, he raises purchase orders, distributes materials, is in charge of stock control and makes sure the delivery of your materials runs smoothly so that our engineers have all they need to complete the works. He coordinates with our suppliers and fulfils all supply-only sales of our Leak Detection and Trace Heating products.
Outside of work, Andrew enjoys spending time with his wife and two children, reading and is an avid football fan.
Logistics Manager
As our Logistics Manager, Karl is responsible for the running of our operations. He’s always on the look out for new ways to develop effective processes that help us to continuously improve our logistics and operations capabilities.
Managing stock control and liaising with our engineering team, servicing and maintenance, and estimating teams, he’s able to ensure the right products get to the right people at the right time!
CAD Engineer
Kehinde assists the project team, liaising with estimators and engineers to generate CAD drawings that show the locations of our systems in client buildings. These drawings are a crucial component of our operations and maintenance manuals and provide detailed plans of the frameworks of leak detection and trace heating systems.
CAD Engineer Team Leader
Lee is part of our project team and co-ordinates with our estimators and engineers to generate CAD drawings for our Leak Detection and Trace Heating Systems. He works to establish the exact locations and framework of our systems so that detailed operations and maintenance manuals can be created for our clients. It’s an important part of the commissioning process following the installation of our system.
In his spare time, Lee enjoys playing football and has a keen interest in high-performance cars.
Trace Heating Estimator & Technical Support
Diego is also responsible for organising and handling enquiries and orders from our supply only division, Trace Heating Supplies.
Leak Detection Estimator & Technical Support
He works closely with clients to interpret specifications and design drawings to create detailed quotes and proposals. Our comprehensive project management service includes working with you at the start of a project, answering technical queries, and coordinating the installation and commissioning of your Leak Detection System.
Senior Estimator & Project Manager
Paul also provides technical support on all leak detection and trace heating systems, provides client training, and he finds making an impact and solving sometimes complex technical issues very rewarding.
Paul isn’t just busy at work though. In his spare time, he is a section leader with the Sea Scouts, enjoys running and sharing with us the fruits of his labour on his allotment.
Service & Maintenance Coordinator
Marie enjoys being part of the family business as well as in the Diamond Controls team. Outside of work, Marie spends time with her family, is an avid movie fan, bookworm and loves being outdoors and walking her dogs.
Service & Maintenance Manager
She is also responsible for managing commissioning projects and liaises with our field-based team to ensure projects are completed on time and our in-depth reports completed.
Away from working with her professional, resourceful and knowledgeable colleagues and engineers, she likes playing PS4 games, watching action/ sci-fi/ horror movies (anything with special effects), reading classics, gardening and spending time with her family.
HR Business Partner
Company Director